I meant that I had tried looking through other messages on the news list,
but couldn't find anything that mentioned double-spacing or extra carriage
returns between lines....sorry.

Thanks, though, for your explanation.

Take care,
Kathy

-----Original Message-----
From: For users of askSam: A Free-form Information Manager
[mailto:[log in to unmask]] On Behalf Of Phillip Rodokanakis
Sent: Monday, February 17, 2003 10:54 AM
To: [log in to unmask]
Subject: Re: Importing emails


Kathy:

What do you mean you tried searching and couldn't find anything?

Regarding the double-spacing issue, I know what you mean. This is more of an
HTML coding problem however. When you get a text formatted message, each
line ends with a hard return. In HTML formatting a hard return means the end
of a paragraph and the start of a new one with a space between paragraphs
(as opposed to a soft return which has no break between lines). So text
formatted messages when imported into askSam have this weird double-spaced
formatting.

What doesn't make sense is that some HTML formatted messages import just
fine, but others have two or more lines separating paragraphs. This is a
programming issue and I don't know if there is an easy answer or solution to
this problem.

Best Regards, Phil
______________________________
Phillip Rodokanakis
Consultant and Authorized Reseller
askSam Systems, Inc.
Tel.: 703-766-0500 (Office)
FAX: 703-736-0817
Email: [log in to unmask]



-----Original Message-----
From: For users of askSam: A Free-form Information Manager
[mailto:[log in to unmask]] On Behalf Of Kathy Dunham
Sent: Monday, February 17, 2003 10:01 AM
To: [log in to unmask]
Subject: Importing emails

Not sure if this has been covered before -- I tried searching and couldn't
find anything...

When importing my emails (from Outlook XP) into askSam, all of the emails
are double-spaced (i.e., there's an extra carriage return between each
line).  Is there a way to stop this behavior?  I realize, to some people,
this may not be a problem, but it makes reading the emails more difficult --
all the scrolling you have to do.

Thanks, in advance, for any suggestions.

Take care,
Kathy