You are quite correct, Phillip.
For some reason, maybe under my control, the install process set everything
up, and the program pointed to:
c:\Program Files
a place I never go to when using askSam.
My files weren't there, I couldn't find 'em, and I freaked.
So, I have since discovered that my files are happily where they always
were, and I can indeed browse from askSam5.1 to get to them.
Nevertheless, as these old files were linked to my older version of askSam,
when I double click in Windows Explorer, I get the error message, which
compounded my freak factor.
But as reported, all I need to do is have askSam5.1 up and running if I
double click on them, if ever I wanted to access them that way!
(It WAS late at night, and I panicked........)
Thank you.
David

PS I spent the afternoon backing up the 40 files in question onto removable
media, and have resolved to me more stringent with my back up policy!
PPS The fact that my old password key, carefully recorded before
uninstalling, does not work with the new program is another matter :-(

----- Original Message -----
From: "Phillip Rodokanakis" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Monday, February 17, 2003 10:41 AM
Subject: Re: Assistance please - file recovery


> David:
>
> I seriously doubt that askSam has a bug in the area you describe. Are you
> sure you're pointing to the correct folder where the files are located
when
> you're trying to open a file inside askSam?
>
> For example:
>
> If your files were located in a folder under the askSam program files,
such
> as:
>
> C:\Program Files\askSam\askSam5\Working Files
>
> It's quite possible that after reinstalling askSam 5.1, when you go to
open
> a file inside askSam, the program points to:
>
> C:\Program Files\askSam\askSam5\
>
> If that's the case, you won't be able to see the files in the folder
called
> "Working Files." I take it, of course, that you know that you can navigate
> to other folders when you try to open an askSam file; when the File/Open
> window pops open, just click on the down arrow next to the "Look in:"
folder
> name. This opens up your computer's navigational tree and you can then
have
> askSam view the contents of whatever folder you like.
>
> Anyway, as long as you can open the files that's all that matters. Best of
> luck.
>
> Best Regards, Phil
> ______________________________
> Phillip Rodokanakis
> Consultant and Authorized Reseller
> askSam Systems, Inc.
> Tel.: 703-766-0500 (Office)
> FAX: 703-736-0817
> Email: [log in to unmask]