Hello,

When a file is deleted it is not completely removed, but rather it is just
marked as being ok to overwrite. So to minimize the chance that you have
lost the data, you should use that particular PC as little as possible.

When you say that the lost files are "displayed as usual" , what do you
mean? Where are they displayed? What do you mean by "I cannot access them"?
Are they stored in the recycle bin? If so you should be able to simply
selecting the restore menu item.

There is a lot of commercial software that can help with recovering files.
Norton undelete seems to be popular.  I don't know which software is best.

Regards,
Tristan Jenkins




----- Original Message -----
From: "David Wilson" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Sunday, February 16, 2003 9:24 PM
Subject: Assistance please - file recovery


> Help!
> I upgraded to askSam 5.1 from 5.0, and uninstalled as requested before
> downloading and installing.
> To my horror, I have now lost EVERY file I had stored under the directory
> askSam5 (I had 5 subdirectories and a total of about 40 very valuable data
> files I use in my business).
> Foolishly I had not first made a cop of the akSam5 directory, and there
was
> no warning to do so. I would not have thought that user data files would
be
> deleted in the uninstall process.
> Recovering from (the unsystematic and infrequent backups) will be a
> nightmare.
> Interestingly, Windows Explorer still has the lost files displaying as
> usual, but I cannot access them.
> I recall that there might me some commercial software to help me undelete
> these deleted files? Can someone please help me?
>
> Health to you!
> David Wilson
> Prahran Naturopathic, Melbourne,  Australia
> www.users.bigpond.com/deedub/prahran.htm